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I transferred into my retirement account and TDA snatched 20% in the process. They admitted the mistake, and admitted that they had given me bad instructions, but too bad my transfer was treated as a taxable distribution which will Forex Charting Software cost me a huge chunk of the balance. Complaining, appealing, begging, it doesn’t matter, they simply don’t care. We wrote an email again and got a reply saying “you’re wasting your time.” They just weren’t ready to listen to us.
TD Ameritrade is not accredited with the Better Business Bureau and holds a B rating with an average of 1.33 out of 5 stars after 15 customer reviews as of March 2021. TD Ameritrade also provides every customer with $149.5 million protection for securities and $2 million protection for cash through supplemental coverage which you can purchase through London insurers.
Ameritrade ads said 15 commission free trades for opening a new account. In fact, I spoke with a live CSR when I opened my account and was told I would get all 15 free trades… Not 15 free trades the first month. I believe their ads stated 15 free trades… not up to 15 free trades and not 15 free trades the first month. I’m switching… The last thing I need is a dishonest online broker. The minute you put your money with them, they eat your funds slowly one fee at a time.
Clients can choose to name and save any of their custom screens for future use. TDA clients earn 0.01% on their uninvested cash. They can move money manually into money market funds. The way a broker routes your order determines whether you are likely to receive the best xcritical scammers possible price at the time your trade is placed. This is called price improvement, which is, in essence, a sale above the bid price or a buy below the offer. In addition, the TD Ameritrade Network offers nine hours of live programming in addition to on-demand content.
What Investments Does Td Ameritrade Offer?
There is no per-leg commission on options trades. Fees are waived for contracts priced at $0.05 or less. VIP option customers are able to privately negotiate discounted commissions based on volume.
TD Ameritrade was top online broker for long-term investors and for novices. The company is the only broker that receives the highest 5.0 score for research amenities among all firms participated in the ranking last year. I hate this thing that has been forced on me, and as nice as the customer service people are, they can’t explain all of the trendy, features to me. Very difficult to speak to customer support, with wait time of 50 minutes for phone support. Recently with the huge volatility trading AMC stock. I was not able to sell in extended hours until the price dropped from $16.5 down to $11.5, then it went up and it reached $22 in the next morning.
On the negative side, the broker’s services are available only in the US and a few other countries, and you can trade only on US markets. TD doesn’t accept credit/debit cards and electronic wallets for money transfers. TD Ameritrade’s web or IOS app are simply not highly available. They are prone to frequent logon and timeout issues if you have multiple linked accounts. Every time the issue is reported, they try to sell Think or Swim platform. I don’t need it, I do not have the time or the need to learn it.
Ameritrade’s customer service was so helpful in walking us through the forms we needed to fill out to open the account. We mailed a check on Monday and made our first trade on Wednesday. As treasurer of the club, I love doing business with Ameritrade. TD Ameritrade actually has 3 mobile apps for clients — the standard forex trading program TD Ameritrade Mobile app, the more advanced TD Ameritrade Mobile Trader, and the mobile version of the Thinkorswim trading software. There’s something for everyone in here; the standard app is great for beginners while the Mobile Trader and Thinkorswim apps provide tools for advanced investors like day traders.
Account Base Currencies
I could tell that Scottrade would do their best to hang onto your money when I signed up, but with rates that low I can’t complain much. When I get my balance up I will probably switch to a different broker. An appealing part of Ameritrade is that you can take your money out within 3 business days. Perhaps you should have put it into a bank account before taking it across water. Even then you would have had to wait for the check to come in the mail. All in all Scottrade is a bit behind the times but I’ve been happy with my limited experience with them. I just got off the phone with a TD Ameritrade customer service supervisor and wow was he a jerk.
The 85 predefined web-based screeners are fully customizable. On the web, the screener automatically saves the last five custom screens for easy xcritical official site re-use. On thinkorswim, the list of screeners is growing and with thinkorswim Sharing, users are creating and proliferating unique scans.
- Text support is also available, but live chat options only occur during normal working hours.
- This especially caused issues for those trading parabolic penny stocks, in which $1,000 can quickly turn into $500.
- Non-education withdrawals trigger a tax penalty.
- Hopefully, we’ll resolve this soon but it’s very unnerving to put your money in the hands of incompetence.
- We also reference original research from other reputable publishers where appropriate.
- The company has transparent and up-to-date fees on its website.
The company also provides cash solutions and managed portfolios. Its online stock, ETF and options trades result in $0 commissions. Trades of other investment products and all broker-assisted trades require fees, however. After 3 weeks I got A Letter in the mail telling me that even though TD Ameritrade was aware of the lagging Level 2 Quote problems NO COMPENSATION WOULD BE FORTH COMING . He purposely ignored the reference I made to their company policy and told me that I signed the client agreement . I guess so that I wonââ¬â¢t be able to keep asking them why they had not fixed the problem .
Options Screeners
My advice is to use brokers with better service where you pay higher trade fees but simpler and clearer and lower fees on banking. I’ve been an Ameritrade customer for almost 10 years with few problems. I have 6 accounts with them now with all of the roths and rollovers for me and my wife. Fee schedule mostly got better after the merger, but $40 is pretty steep for mutual funds if you don’t buy off their free list. Biggest complaint is very long hold times since absorbing TD Waterhouse customer support. Also some bugs in the website but customer support has been apologetic and helpful to fix it. Lots of versatility on the site, especially trading tools and research opportunities.
It’s an ideal broker for beginner fund investors. This may influence which products we review and write about , but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Our partners cannot pay us to guarantee favorable reviews of their products or services. I finally reported them to the SEC and they got a response back from someone, along with a phone number, but when I tried to call the person who responded they will not answer the phone. I even tried to get my bank to reverse the withdraw, but they refused ; so I am in the process of closing all my Wells Fargo accounts because of this too, because I don’t trust them anymore. If you have the same experience I have had, your funds will be trapped and no one will help you retrieve them. Read reviews and please consider another exchange.
Is Td Ameritrade Your Business?
BrokerChooser.com does not provide any investment advice, we only help you to find the best broker for your needs. By trading with securities and derivatives you are taking a high degree of risk. You should start trading only if you are aware of this risk. We definitely recommend giving it a try, especially as their education tools include a demo as well. Thinkorswim is available in English and Chinese and has a great design and it is easy to use.
Where do we begin with a company that has Customer no-service! I am repeatedly logged out of the site during the middle of the day while trying to make trades. Most recently when I complained to Customer Service about being logged out after 5 minutes they said I should increase my time out. They didn’t even bother to check my account where they could have seen my timeout is set for 55 forex automation software minutes. I have received at least one phony margin call, and almost four months later they still can’t get one of my account transfers done. I am an active trader making approx ~150 – 200 trades per month but still I don’t think they’ll care when I leave. If you trade options don’t transfer your IRA accounts to TD because they won’t let you spread trade either debit or credit trades.
Td Ameritrade Options
These guys are available 24 x 7 – but all the reps can tell you is “sorry I can’t help you except to say those are the rules”. Do yourself a favor and walk into a Charles Schwab office and get honest upfront service. I have been with TD Ameritrade for a very long time. Newsletters are great and other online free subscriptions are available to your investment ideas.
Like when you receive a dividend you don’t know who it’s from. And the process of dividends into the cash account is pretty antiquated. And when you go to Transfer out you need the TD account number which is buried in your personal information section. TD Ameritrade offers no true money market fund.
One of the finest features of Thinkorswim is Analysis tab. It allows users to instantly view an active risk graph that will exactly show the most probable look of any trade setup. In addition to this, it will also instantly show the latest risk graph for any planned adjustments to the current trades a user might want to make. All of these tools as well as the entire Thinkorswim platform are available to all TD Ameritrade customers for free.
TD Ameritrade support associates have the ability to shadow your trading platform and demonstrate its features to you. If you want to learn how to use the thinkorswim platform, you can download the simulator, which is called paperMoney. Videos and articles packaged for various levels of investor knowledge can be found on the TD Ameritrade Education page or on the Education tab in the thinkorswim platform. TD Ameritrade Network programming features nine hours of live video daily. The network originally targeted advanced traders, but it has expanded to offer new traders ways to make their first move. You can view TDAN content on native apps for iOS, Android, Amazon Fire, and Roku.
TD Ameritrade optimized its traditional website for mobile browsers with a dashboard where clients can quickly access account details, balances, balance history, positions, news, and more. The well-designed mobile apps are intended to give customers a simple one-page experience where they can quickly check in on the markets and their accounts.